Terms and Conditions & Privacy Policy | ConvergentLabs | AI and Digital Transformation for Industry

PRIVACY POLICY & TERMS OF USE

ConvergentLabs

Effective Date: 2026-09-17
Last Updated: 2026-09-17

ConvergentLabs (“Company,” “we,” “us,” or “our”) provides this page to describe how our website, convergentlabs.com (the “Site”), and any plugins or third-party technologies embedded on it collect and use information, and to set the terms governing your use of the Site. Our Site is directed to businesses and professionals in the United States, including manufacturing and industrial companies. It is not directed to consumers or to individuals outside the United States.

PRIVACY POLICY

1. SCOPE OF THIS POLICY

This Policy covers information collected through your use of the Site — including anything collected by the Site itself, by plugins or embedded tools, or by third-party services connected to the Site (such as analytics). It does not separately address information exchanged in the course of an existing customer relationship, which is governed by our applicable service agreement.

2. INFORMATION WE COLLECT

Information You Provide

The Site does not require registration or a login, and does not use a contact form. If you reach out by phone or email, we may receive information such as your name, company name, business email, phone number, job title, business address, and details about your inquiry or business needs.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect technical information such as IP address, browser and device type, operating system, approximate location, referring source, pages viewed, and interaction and diagnostic data. We use analytics tools (and may use other similar plugins over time) to understand Site traffic and performance. These tools may use cookies, pixels, or local storage. The Site does not use cookies for accounts, logins, or shopping carts. You can control or delete cookies through your browser; doing so may affect some Site functionality or analytics accuracy.

3. HOW WE USE INFORMATION

We use the information above to respond to inquiries, operate and improve the Site, understand how visitors use it, evaluate business opportunities, communicate with current and prospective clients, and maintain the security of our systems. We do not sell personal information.

4. EMAIL OUTREACH

As a business-to-business marketing and sales firm, we may also identify and contact prospective business clients using publicly available sources, industry directories, referrals, or licensed business-contact lists — independent of the Site. Any marketing email we send includes a working unsubscribe mechanism, and we honor opt-out requests promptly in accordance with applicable law (including the CAN-SPAM Act). We do not cold call or text prospects.

5. SHARING OF INFORMATION

We do not sell personal information. We share information with service providers who support our business — such as website hosting, analytics, email delivery, and CRM tools — solely to perform services on our behalf. We may also disclose information where reasonably necessary to comply with law, protect our legal rights, investigate misconduct, or in connection with a merger, financing, or sale of the business.

6. DATA RETENTION

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, honor communication preferences, and meet legal obligations. When information is no longer needed for these purposes, we take reasonable steps to delete, anonymize, or securely dispose of it.

7. SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, or disclosure. No system can be guaranteed fully secure, and we cannot warrant against all unauthorized access, loss, or misuse of information beyond our reasonable control.

8. YOUR CHOICES & STATE PRIVACY RIGHTS

You may request to access, correct, or delete information we hold about you, or opt out of marketing communications, by contacting us using the details in Section 21. We will respond consistent with applicable law, which may include verification of your identity. To the extent Illinois, Michigan, California, or other state privacy laws apply to our activities, we will honor the rights those laws provide upon request. We do not sell personal information, and we will not discriminate against you for exercising a privacy right.

9. CHILDREN’S PRIVACY

The Site is intended for business and professional audiences and is not directed to individuals under 18. We do not knowingly collect information from children.

10. THIRD-PARTY LINKS

The Site may link to third-party websites or resources we do not control. We are not responsible for their content, security, or privacy practices, and inclusion of a link is not an endorsement. Review third-party policies before providing information to them.

11. CHANGES TO THIS POLICY

We may update this Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date above reflects the most recent revision. Continued use of the Site after an update constitutes acknowledgment of the revised Policy to the extent permitted by law.

TERMS OF USE

12. ACCEPTANCE OF TERMS

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site. These Terms govern use of the Site only; services provided to clients are governed by a separate written agreement, which controls in the event of any conflict.

13. PERMITTED USE

You may use the Site for lawful business and informational purposes. You may not attempt to gain unauthorized access to the Site, introduce malicious code, scrape or overburden our systems, misrepresent your identity, or otherwise interfere with the Site’s operation or security. We may restrict or terminate access where reasonably necessary to protect the Site, our business, or other users.

14. INTELLECTUAL PROPERTY

The Site and its content — including text, graphics, logos, case studies, and other materials — are owned by or licensed to ConvergentLabs and protected by applicable intellectual property laws. You may view Site content for legitimate personal or internal business reference. You may not reproduce, distribute, modify, or commercially exploit Site content without our prior written permission. All rights not expressly granted are reserved.

15. NO GUARANTEE OF RESULTS; NO PROFESSIONAL ADVICE

Case studies, examples, and descriptions of past work on the Site are illustrative only; past results do not guarantee future results, which depend on many factors outside our control. Unless expressly agreed in a separate written agreement, we do not guarantee any specific level of leads, sales, or other business outcomes. Content on the Site is general information, not legal, financial, tax, or other professional advice — obtain qualified advice for your specific circumstances.

16. DISCLAIMERS & LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONVERGENTLABS AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE. OUR TOTAL LIABILITY ARISING FROM YOUR USE OF THE SITE WILL NOT EXCEED $100. NOTHING HERE LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

17. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend and indemnify ConvergentLabs and its owners, officers, employees, and agents against claims, damages, and reasonable costs arising from your violation of these Terms, misuse of the Site, or violation of applicable law or another person’s rights.

18. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or the Site will be resolved by binding arbitration administered under the Commercial Arbitration Rules of the American Arbitration Association, seated in Cook County, Illinois, before a single arbitrator selected under those rules. Any claim must be brought within one (1) year of the date it arose, or it is permanently barred. The arbitration proceeding and its outcome will be kept confidential by the parties, except as needed to enforce the award or as required by law. The arbitrator may award reasonable attorneys’ fees and costs to the prevailing party.

Disputes will be arbitrated on an individual basis only; class, collective, or representative proceedings are waived to the maximum extent permitted by law. Either party may seek emergency or equitable relief in a court of competent jurisdiction in Cook County, Illinois, where appropriate, including to protect intellectual property or confidential information.

19. GENERAL TERMS

Severability. If any provision of these Terms is unenforceable, the remainder stays in effect.

Waiver. Our failure to enforce a provision is not a waiver of it.

Entire Agreement. These Terms and the Privacy Policy constitute the agreement governing Site use; separate agreements govern client services.

Force Majeure. We are not liable for delays caused by circumstances beyond our reasonable control.

Changes. We may revise these Terms at any time by posting an updated version with a new effective date; continued use of the Site constitutes acceptance.

20. ACCESSIBILITY

We aim to make the Site broadly accessible. If you experience difficulty accessing any content, contact us at accessibility@convergentlabs.com and we will make reasonable efforts to assist.

21. CONTACT US

ConvergentLabs
310-873-3250

Last Updated: 2026-09-17